Terms of Use

DISCLAIMER

All pictures of this website are property of Caroline Sigwalt (Horse Heaven Studios). Any stolen pictures found, claiming as your own, legal action will be taken. You have been advised.
 

Terms and Conditions

All pricing on the pricing page is just an outline, prices can vary.

Turn around time for a commission will be given when quoted, but please be advised that it can change if any unforeseen circumstances do come up, so please be patient and I will keep you updated if something along those lines were to happen. Average turn around time is anywhere between 3 weeks to 2 months depending on size and color of the model.

Shipping is via USPS, and mailed priority mail with insurance and a tracking number. Once the model has been paid for in full and finished, I will provide you with a tracking number.

Payments can be made either in full at the time the commission is selected, or you can opt to pay half down, and half when the model is finished. I am open to time payments if needed, it will be on a case-by-case basis. I only accept Paypal via goods and services, and if you are putting half down I will send you an invoice so we can keep track of what has been paid and the balance left to be paid.

I do offer portrait models, please reach out to me if you are wanting a portrait done.

REPAIRS and REFUNDS:

Commissions are works of art that you want to come to life. If you order a commission and put money down, and decide after I have started that you no longer want a commission, I will send the model back to you unfinished and you forfeit your deposit. No refunds will be given unless under special circumstances or if I deem the situation qualifies for a refund, so please keep that in mind.